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Privacy Policy

Thank you for accessing the Stepshoes.com website. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

            This Privacy Policy explains how and why we collect and (under certain conditions) use your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. This privacy policy applies to the Site.

This privacy policy does not necessarily apply to any offline collection of your personal information.

Please see bottom of page for details. Also, we are not responsible for the content or privacy practices on any website not operated by Stepshoes Inc. that links to-or-from this website.

Online Information Collection

We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  1. Help make our website easier for you to use by not having to enter information more than once.
  2. Help you quickly find information, products, and services.
  3. Help us create content that is most relevant to you.
  4. Alert you to new information, products, and services that we offer.

(a) Registration and Ordering: Before using certain features of our website or ordering products, you may need to complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. These kinds of personal information are used for billing purposes, to fulfill your orders, and to communicate with you about your order. If we encounter a problem when processing your order, your personal information may be used to contact you.

(b) Email Addresses: Several locations on our website permit you to enter your email address for purposes including but not limited to account registration and to sign up for our newsletter. We will use your email address in order to notify you about new brands, new product styles or product sizes. We will also use your email to contact you in order to resolve any issues should one arrive.

(c) Cookies: When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to automatically sign in or use some of the interactive features offered on our website.

(d) Age: We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

(e) Product Reviews: You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.

(f) Google Adwords / Remarketing: This site uses google adwords and remarketing to advertise online. This means that other third-party vendors, including Google, show our ads on sites across the internet. Third-party vendors, including Google, also use cookies to serve ads based on someone's past visits to your websites. The user can opt out of of Google's use of cookies by visiting Google's Ads Settings.

Offline Information Collection

As you might expect from us, the majority of information that we collect is obtained through our website, and this Privacy Policy applies only to the online collection of personal information. We also may collect information offline, where we will try to protect the privacy of your personal information aswell. For example, if someone calls us to place an order or ask questions, we ask to collect only the personal information we need in order to place the order or answer the question. This offline information will be stored safely and not be shared with anyone outside of the company without your consent.